Before you can start mining GREEN or making the most of what the ECOX app has to offer, you’ll need to complete a simple KYC (Know Your Customer) verification. This step helps keep the platform secure, fair, and compliant – and it only takes a few minutes. In this guide, we’ll walk you through how to do KYC verification in ECOX App, so you can get started with confidence.
What Is KYC? Why It Matters In ECOX
KYC (Know Your Customer) is a simple but essential step to verify who you are. In the context of ECOX, it’s about building a secure, fair, and trusted ecosystem where real people take real green actions.
ECOX rewards users with GREEN points and ECX tokens for making sustainable choices – things like recycling, planting trees, or engaging with others in the app. Since these rewards have real value, both in the app and in the broader ECOX Network, KYC helps make sure that value goes to real individuals – not bots, fake accounts, or scammers.
Not sure how the ECOX app works yet? Start here with “What Is ECOX App?” to get the full picture before doing your KYC.
How To Do KYC Verification In The ECOX App
- Go to your “Profile and Settings” page, where you’ll see your current KYC status.
- Choose “Not KYCed” to start the verification process.

A notice about the KYC fee will pop up. Review it before proceeding.

If you’re doing KYC on the mobile app:
- Upload your portrait photo: Choose a clear, high-quality portrait photo and upload it to the system.
- Record in a well-lit environment: Make sure you’re in a bright room with even lighting. Avoid direct sunlight.
- Position your face in the oval: When the oval appears, slowly place your face inside it, ensuring hair or accessories don’t block your features.
- Wait for connection: Once your face is correctly aligned, hold still while the system establishes a connection.
- Hold position for scan: Stay in position until the scan finishes and your KYC verification result is displayed.
If you’re doing KYC on the web app:
- Simply upload your image following the strict requirements provided.

Important Notes:
- You don’t need KYC to mine GREEN, so it’s optional for basic use. Yet, only KYC-verified users can convert GREEN to ECX weekly.
- To qualify for KYC, you must accumulate at least 100 GREEN.
- The process involves uploading a portrait photo and a liveness video to verify a real person matches the photo.
- Upon success, you’ll receive a 20 Greening Power (GP) bonus to boost your GREEN mining.
- Note there’s a limit on KYC attempts per day, so plan accordingly.
Common KYC Issues and How to Fix Them
Encountering problems? Here’s how to resolve them:
- Poor lighting: Move to a brighter area with even illumination, and avoid direct sunlight which can cause shadows or glare. A well-lit room with natural or soft artificial light works best for a clear video.
- Face not detected: Ensure your face fits fully within the oval displayed on-screen, and remove any hats, glasses, or other accessories that might obstruct your features. Keeping your head steady and centered can also help.
- Connection issues: Check your Wi-Fi or mobile data signal strength, and consider switching to a more stable network if needed. If the issue persists, close the app, restart it, and retry the verification.
Bottom Line
This guide on how to do KYC verification in ECOX app opens the door to converting GREEN to ECX and earning a 20 GP bonus, but you’ll need at least 100 GREEN to get started. By following these steps and troubleshooting tips, you’ll navigate the process with ease. Happy mining, and enjoy the enhanced features ECOX has to offer!
This guide on how to do KYC verification in ECOX app opens up a greener crypto world, where you mining GREEN Points and ECX Tokens, all while taking small steps for the planet.
Join the growing ECOX community today:
Take your first step toward a greener future – wherever you are, on any device.